Introduction
Midstream Bike Butler (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA).
Information We Collect
We may collect and process the following personal information about you:
- Contact Information: Name, email address, phone number, and physical address.
- Service Information: Details of the services you have requested or purchased.
- Communication Information: Records of your correspondence with us.
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide you with the services you have requested.
- Communication: To communicate with you regarding your appointments, services, and any queries you may have.
- Billing: To process payments for services rendered.
- Marketing: To send you promotional materials and updates about our services, only if you have opted-in to receive such communications.
Sharing Your Information
We do not sell your personal information to third parties. We may share your personal information with:
- Service Providers: Third parties who assist us in providing our services, such as payment processors, but only to the extent necessary to perform their functions.
- Legal Obligations: Authorities if required by law or to protect our legal rights.
Security of Your Information
We are committed to protecting your personal information from unauthorized access, loss, or damage. We implement appropriate technical and organizational measures to safeguard your data.
Your Rights
Under POPIA, you have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Request correction of any inaccurate or incomplete information.
- Delete Your Information: Request deletion of your personal information, subject to certain legal obligations.
- Object to Processing: Object to the processing of your personal information in certain circumstances.
Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
For any questions or concerns regarding these terms and conditions, please contact us using the contact information available at www.bikebutler.co.za
Thank you for trusting Midstream Bike Butler with your personal information. We are committed to protecting your privacy and ensuring that your personal information is used responsibly.